Senior Supervisor

Description:

Senior Supervisor

About The Role

We are looking for a proactive Senior Supervisor with a can-do attitude to join our team in Rainham. You will be responsible for delivering an excellent service and provide support to our local teams. whilst demonstrating a strong commitment to collaborative working within the local community.

In this role, you will have responsibility for compliance and planned contracts within the London Borough of Havering. This will include managing a small team of Planners and a Supervisor, reporting directly into the Operations Manager. You will ensure full compliance with all Health & Safety requirements, including Damp & Mould (Awaab’s Law) and Fire Risk Assessment (FRA) remedial works.

You will also oversee a small number of planned projects, conduct one-to-one meetings, lead subcontractor review meetings, carry out site visits and post-inspections of completed works, and ensure all activities are delivered on time while meeting or exceeding KPIs and client expectations.

Role Criteria
 

• Experience in an operational environment
• Proven experience in managing people
• Experience in planning
• Experience managing contractors
• Strong attention to detail and excellent customer service skills
• Experience handling complaints & conflicts
• Clear understanding of the importance of Key Performance Indicators (KPIs)
   

Benefits We Can Offer You.
 

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
• Family friendly policies
• Company Van, Fuel Card, and Uniform