Senior Support Worker

Description:

Creative Support, a leading non-profit social care organization, is seeking a Senior Support Worker to join their supported living and outreach services in Telford, Shropshire. This is an excellent opportunity for an experienced carer looking to step into a leadership role and make a positive impact on the lives of adults with learning disabilities and mental health challenges.

As a Senior Support Worker, you will play a vital part in delivering compassionate, person-centred care, ensuring that service users lead fulfilling and meaningful lives. You will also help guide and supervise a team of dedicated support workers to maintain high standards of care and compliance with CQC regulations.

Key Responsibilities:

• Provide respectful personal care and practical support tailored to individual needs.

• Offer emotional support and encouragement to promote wellbeing and confidence.

• Work closely with service users, their families, and multi-disciplinary teams to maximise outcomes and independence.

• Implement Creative Support’s policies, procedures, and values to maintain quality care and regulatory compliance.

• Supervise, mentor, and support staff, ensuring that care is consistent, safe, and person-centred.

• Support service users to achieve their goals, participate in community life, and maintain a happy, safe, and balanced lifestyle.

• Manage administrative and reporting duties as required, ensuring compliance with CQC standards.

• Maintain accurate records, care plans, and progress notes.

• Flexibly work evenings, weekends, and on a rota basis to meet service demands.

Requirements:

• Previous experience in a support worker or care role is essential.

• Strong leadership and communication skills, with a supportive and motivating approach.

• Ability to work independently and collaboratively within a team.

• A clean driving licence and access to a vehicle are desirable but not required.

• A compassionate, professional, and proactive attitude.

• Must be eligible to work in the UK (visa sponsorship not available).

About the Organization:

Creative Support is a respected not-for-profit social care provider dedicated to supporting individuals with learning disabilities, mental health needs, autism, and other complex care requirements. Their mission is to empower people to live independently, achieve personal goals, and experience enriched, fulfilling lives.

Creative Support takes pride in being a Stonewall Diversity Champion, a Disability Confident Employer, and a recipient of the Investors in People Gold Award. The organization values inclusivity, equality, and continuous professional growth for all staff members.

Benefits:

• Competitive pay rate of up to £12.90 per hour

• Probationary bonus and pension contributions

• 28 days of annual leave (pro rata)

• Enhanced DBS check paid by the company

• Comprehensive training and the opportunity to work toward a QCF Diploma in Health and Social Care

• Supportive and inclusive work culture

• Genuine career progression opportunities within a growing social care provider

Ideal Candidate:

The ideal candidate is an empathetic, proactive, and organised individual with a genuine passion for improving lives. You should be confident in providing hands-on care while also mentoring others, promoting a positive and inclusive environment for both service users and colleagues.

This role is perfect for an experienced support worker looking to advance their career into a senior, leadership-focused position within a reputable care organisation.