Description:
We at ParetoFM are seeking an Account Support Manager for prestigious client, across 4 sites, with travel between, in the London area. main place of work half weekly hours at Regent Street Flagship store, Must have previous retail cleaning experience and be able to lead a team, organise cover and ensure stores are at brand standards.
Key Duties Responsible for the smooth running of support services on client sites including:
- Management of Account Manager within the region including all HR functions and provide support as required;
- Ensuring holiday and sickness cover provided for smooth running of allocated contracts;
- Keeping the client up to date of any holiday or sickness absence and reassure them that the will be fulfilled as per the contract;
- Management of HR process including recruitment, leavers, payroll arbitration;
- Ensure staff on site have all necessary equipment, uniform and consumables to carry out their duties;
- Ensure planned maintenance task are scheduled as per the client mandate
- Raising purchase orders via the WebExpenses system;
- Ensure works/consumables for invoicing are added to the monthly recharge spreadsheet for invoicing on 24th of the month;
- Carry out monthly audits on each site and provide copies of the audit to the client and provide feedback to the operatives on site;
- Ensure site folder is up to date, including RAMS, SSOW, COSHH sheets, etc;
- Carry out Health and Safety on site including delivery of toolbox talks, online training;
- Report any accidents, incidents or near misses as per the Pareto procedures;
- Help to mobilise new contracts on site including TUPE consultations with incoming teams;