Service Engineer

Description:

Liebherr-Great Britain Ltd is seeking a Service Engineer for its Mobile & Crawler Cranes department. The role involves carrying out servicing, inspections, and repairs of foundation machinery and equipment at customer sites, ensuring high-quality service delivery that enhances customer confidence and repeat business.

Key Responsibilities:

• Perform servicing, inspections, and repairs of foundation machinery at customer premises, on-site, or in the depot.
• Diagnose fault issues and take necessary corrective actions.
• Return all warranty and other parts in a clean and timely manner, ensuring proper packaging and labeling.
• Read, understand, and maintain service information effectively.
• Ensure all work is conducted as per manufacturer guidelines and recommendations.
• Escalate any issues regarding damaged or broken equipment.
• Develop strong working relationships with the support team at the depot and assist colleagues as needed.
• Maintain a safe working environment by following workplace safety regulations.
• Complete all administration and paperwork accurately and on time.
• Build strong customer relationships and ensure customer needs are understood and met with flexibility.
• Maintain high work quality standards, ensuring the repair site is left in a clean and satisfactory condition.
• Identify and contribute to process improvements to enhance work efficiency.

Qualifications & Requirements:

• NVQ Level 3 or equivalent from a recognized apprenticeship in a related industry.
• Experience working in heavy plant or a relevant industry.
• Slinger & CSCS cards.
• Full clean driving license.

Why Join Liebherr?

• Competitive wages.
• OEM training for career development.
• Comprehensive benefits with employer-paid premiums from day one.
• Paid annual leave.
• Additional development opportunities and company perks.