Description:
We are looking for an experienced software engineer to provide specialist product and technical knowledge to support pre-sales efforts and API integrations for our Secure Redact video privacy and analytics platform. This is a permanent role starting in the engineering team, based in the UK (over time there is the opportunity to build out a wider customer experience, CX, team).
Day-to-day responsibilities include:
- Support customers and partners with their Secure Redact API integrations (ie. working with developers on customer side to develop customer orientated products and services using Secure Redact capabilities).
- Directly integrating Secure Redact capabilities into customer platforms and marketplaces (ie. doing the API integration work for select customers).
- Documentation of client feature requests and issues for prioritisation to the product roadmap.
- Maintaining Secure Redact API documentation online (using Postman)
- Partnering with the sales team and working directly with API customers and channel partners to help deliver customer conversion and revenue through the pre-sale and technical on-boarding process.
- Responsible for presenting Secure Redact product features and benefits to end users and C-level buyers of prospect customers.
- Provide the technical and strategic vision for Secure Redact platform with customers, become a trusted technical partner.
The ideal candidate will have:
- Bachelors or Masters in a relevant field, ideally with industry experience.
- Hands-on experience with the design, development, deployment, and support of API services and tooling.
- You need knowledge of JavaScript (Node.js); Python would be a plus but not a mandatory requirement
- It would be advantageous if you have experience with security concepts such as Authentication and Authorization, SSL and key management.
- Good knowledge of relational databases
- You're comfortable working with modern tooling (primarily Git)
- Excellent communication skills with both technical and non-technical colleagues
- (Desirable) Experience with AWS Infrastructure
- (Desirable) Experience using Docker