Software Trainer

Description:

We are recruiting for an experienced Software Trainer to join a forward-thinking professional services organisation. We are seeking a passionate and engaging IT Trainer to play a key role in delivering high-quality learning solutions across a growing legal services business.

Working closely with Change, Learning & Development, and Project teams, you will design, develop, and deliver training programmes that support both business-as-usual activities and major technology transformation projects.

Key Responsibilities
 

• Design and deliver innovative IT training programmes across multiple delivery formats
• Create engaging training materials, user guides, and learning resources
• Deliver onboarding, refresher, and system-specific training sessions
• Evaluate training effectiveness and gather user feedback to drive continuous improvement
• Support users during system rollouts and technology change initiatives
• Maintain training records and monitor learning activity
• Work collaboratively with stakeholders to identify training needs and develop appropriate solutions
   

Skills & Experience
 

• Previous experience delivering IT or software training within a professional services environment
• Experience within the legal sector would be highly advantageous
• Strong knowledge of Microsoft 365 applications
• Good understanding of IT systems, software platforms, and user adoption best practices
• Experience supporting training for multiple business applications and complex systems