Description:
Cloudflare is on a mission to help build a better Internet by protecting and accelerating websites, applications, and networks worldwide. As a Solutions Engineer (Pre-Sales), you will play a key role in the technical sale of Cloudflare’s solutions, ensuring business value, solution design, and seamless adoption for customers.
This role requires strong technical acumen, customer advocacy, and cross-functional collaboration with teams across Sales, Product, Engineering, and Customer Support. You will work with customers to understand their challenges and provide scalable solutions while keeping up with Cloudflare’s rapid innovation.
This is an opportunity to join a diverse, inclusive, and highly collaborative team that values curiosity, technical expertise, and a customer-first approach.
Key Responsibilities:
- Act as the technical customer advocate within Cloudflare
- Collaborate with Sales, Product, and Engineering teams to drive adoption
- Design and present fit-for-purpose solutions to customers
- Ensure technical wins by demonstrating ROI and solution benefits
- Stay updated on Internet security, performance, and networking trends
- Engage in customer meetings, events, and technical discussions
- Travel occasionally (10-15 days per quarter) for customer visits and conferences
Candidate Requirements:
- 3 to 6 years of experience in IT, engineering, software development, or consulting
- Fluency in either Spanish or Italian (required)
- Strong communication and presentation skills
- Ability to manage projects, meet deadlines, and handle competing priorities
- Solid understanding of networking, security, and Internet fundamentals, such as:
- TCP vs. UDP and application preferences
- Authoritative vs. Recursive DNS
- Firewalls, TLS (SSL), and HTTP protocols
- Experience with DDoS, CDN, Performance, DNS, Developer Platforms, or Zero Trust/SASE solutions
- Ability to explain technical concepts in simple terms
- Passion for problem-solving and customer success
Bonus Skills:
- Previous experience in pre-sales engineering or consulting
- Familiarity with Python, JavaScript, Bash, or other scripting languages
- Exposure to Zero Trust security concepts
Benefits & Perks:
- Career development in a fast-growing, innovative company
- Diverse and inclusive workplace
- Work-life balance with flexible opportunities
- Opportunities to work on social impact projects (Project Galileo, Athenian Project, etc.)