Store Assistant

Description:

The ideal candidate will have a passion to ensure our customers have an amazing shopping experience, an eagerness to learn and embrace change with a solution-orientated approach to the many challenges and tasks that present themselves. You will have the ambition to grow within IKEA and to help develop others too. Previous experience in a sales or customer service environment is desirable.

WHAT YOU'LL BE DOING DAY TO DAY

SALES

• Build loyalty by listening to our customers & using your knowledge of IKEA product range offer informed solutions.
• You keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience
• You actively approach customers to identify their needs and advise them on the best solutions for their life at home through home furnishings.

CUSTOMER RELATIONS
You aim to create a positive experience for our customers, so they will want to return and shop with us again over time. Provide an efficient and accurate checkout experience in the store while working with daily and weekly service targets to drive service delivery. You work together with colleagues in other functions to support the customer experience.

• You work together with colleagues in other functions to improve the customer experience.
• Provide an efficient and accurate checkout experience for our customers.

Here at IKEA we recruit through our values and togetherness is one of the core values in the IKEA culture, we expect our candidates to be natural team players who will embrace change with a solution-orientated approach. In IKEA we place great emphasis on leading others and ourselves with a positive approach, even during the busiest and most challenging times.