Store Manager

Description:

Savers Health and Beauty, an inclusive employer and proud member of myGwork – the world’s largest LGBTQ+ business community – is seeking a Store Manager to join its dynamic team in Newbury. This is an excellent opportunity for an experienced retail professional who is passionate about leadership, customer service, and community engagement.

In this role, you will be responsible for maintaining the highest operational and service standards, ensuring compliance with audit processes, and driving sales performance. Each day will bring new challenges, from managing daily operations and stock control to motivating and developing your team to reach their full potential.

As a Store Manager, you will play a vital role in setting the tone for customer experience, ensuring that every interaction reflects Savers’ values of quality, affordability, and accessibility. You will lead by example, inspiring your team to deliver exceptional service while maximizing store profitability and fostering strong community connections.

Key Responsibilities:

• Oversee all store operations, ensuring compliance with company policies and audit requirements.

• Drive sales performance while maintaining high levels of customer satisfaction.

• Lead, coach, and develop store staff to achieve business goals and uphold company standards.

• Manage inventory, merchandising, and product presentation.

• Ensure a safe, clean, and welcoming environment for customers and employees.

• Represent Savers as a positive community presence, promoting inclusivity and diversity.

Qualifications and Requirements:

• Minimum of 2 years’ experience in a retail management or supervisory role.

• Strong leadership and people management skills.

• Excellent communication and organizational abilities.

• Proven track record in achieving sales targets and delivering exceptional customer service.

• Flexible to work varied shifts, including evenings and weekends.

• A positive, driven attitude with a commitment to teamwork and inclusivity.

Benefits:

• Competitive salary plus a generous bonus scheme.

• Up to 33 days of annual leave entitlement.

• Enhanced policies covering sick pay, maternity, parental, and adoption leave, and pregnancy loss support.

• Wagestream access – giving you control over your earned pay and supporting financial wellbeing.

• Aviva Digicare Workplace+ – free access to digital GP and mental health consultations.

• Retail discounts across 3,000+ brands, including a discount card for Superdrug.

• Employee Assistance Programme via Retail Trust.

• A clear career progression plan designed to help you grow within the company.