Description:
We’re currently seeking a skilled and experienced Supervisor to lead our team as part of a social housing damp and mould contract in Peterborough. This is a dynamic, office and field-based leadership role where you’ll oversee the delivery of reactive repairs and damp & mould works across occupied properties. This is a fantastic opportunity to step into a leadership role with a strong pipeline of work and a growing presence in the area. You’ll play a key part in ensuring homes are safe, compliant, and ready for residents, making a real impact in the community.
Duties
- Supervise the day-to-day delivery of responsive repairs and damp & mould works across occupied homes
- Take overall responsibility for supervising damp and mould activity, ensuring works are completed in line with contractual, legislative, and quality standards
- Ensure all repairs are completed safely, on time, and to agreed quality standards
- Carry out regular site visits to monitor repairs and damp & mould works progress, resolve issues, and maintain resident satisfaction
- Inspection of equipment
- Allocate operatives, subcontractors, and resources effectively to meet repairs KPIs and contractual targets
- Plan and manage repairs workloads to minimise disruption to residents
- Ensure full compliance with Health & Safety legislation and company procedures across all repairs and damp & mould activity
- Complete post-inspection quality checks and ensure any remedial actions are fully closed out
- Lead, support, and performance manage repairs operatives, providing day-to-day supervision and coaching
- Identify skills gaps and support training and development within the repairs team, particularly around damp and mould works
- Apply HR policies relating to attendance, conduct, and performance management
- Manage repairs assets including vans, tools, PPE, and van stock
- Monitor materials usage and order supplies to support cost-effective repairs delivery
- Use repairs systems and reports to track performance, productivity, and job completion
- Act as a point of contact for residents, resolving repairs and damp & mould issues professionally and promptly
- Liaise with clients, subcontractors, and suppliers to coordinate repairs delivery
- Support contract mobilisation, audits, and continuous improvement within repairs services
- Assist with cost control, forecasting, and identifying efficiencies within repairs operations
- Provide supervisory cover during absences or periods of peak repairs demand
- Attend toolbox talks, repairs briefings, training, and company meetings
- Ensure all repairs activities reflect company values and a professional service at all times
Role Criteria
- Experience in a Supervisor role within social housing, ideally delivering damp & mould and property condition works
- Strong knowledge of Health & Safety, compliance, and quality standards within housing repairs
- Relevant City & Guilds (or equivalent) trade qualification
- Full UK driving licence
- Proven ability to lead and manage damp & mould focused repairs teams
- Resident‑focused communicator with a practical, solutions‑driven approach
- Well organised, decisive, and effective in a fast‑paced repairs environment
- Confident working with systems, subcontractors, and internal stakeholders