Description:
“A desire to make a positive difference wherever we operate has always been at the heart of our business. It was over 30 years ago when we were a small maintenance contractor with a single van; and it still is now we are a truly national company”.
This is a hands-on leadership role requiring strong operational oversight, excellent communication, and a commitment to service excellence. You’ll manage trades and subcontractors, carry out inspections, and ensure compliance with company procedures and industry regulations.
Role Responsibilities
- Conduct pre- and post-inspections on internal and external tenanted properties
- Inspect works at height including doors, windows, and snagging on scaffolding
- Supervise and coordinate subcontractors across multiple workstreams
- Oversee planned, cyclical, and responsive repairs to ensure timely and high-quality delivery
- Ensure all works meet industry standards and building regulations
- Log works and generate reports using PDA systems and Excel
- Provide excellent customer care and resolve issues professionally
- Monitor productivity, resource allocation, and contract profitability
- Conduct regular site visits to assess progress, quality, and compliance
- Compile management reports on operational activities and performance
- Ensure adherence to health and safety protocols and company operating procedures
Role Criteria
- A full valid UK manual driving licence
- Experience in the above duties
- Proven experience supervising operatives within the repairs and maintenance sector
- Ability to carry out inspections and assess work against quality standards
- Comfortable working at height and inspecting scaffolding-based works
- Strong understanding of planned, cyclical, and responsive repair programmes
- Excellent communication and interpersonal skills
- Ability to use PDA systems and Excel for reporting and logging tasks
- Strong customer focus and commitment to service excellence
- Organisational and planning skills to manage resources and meet deadlines