Support Specialist

Description:

LSA Recruit is seeking a Wotton Support (Oracle Cloud SCM) professional to join a dynamic team supporting supply chain and planning operations. The role focuses on ensuring data integrity, resolving quality issues, and maintaining master data across Oracle Cloud SCM and Planning modules. This position requires collaboration with business users, IT teams, and system analysts to drive efficient and accurate supply chain operations.

Key Responsibilities:

• Perform in-depth data cleanup across Oracle Cloud SCM and Planning modules, including items, suppliers, inventory, planning parameters, and related master data.

• Identify and resolve data quality issues in collaboration with business users and system analysts.

• Document end-to-end processes related to supply chain planning, procurement, inventory management, and master data maintenance.

• Define and assign roles and responsibilities for data ownership and stewardship within SCM and Planning functions.

• Support development of governance frameworks and data management playbooks.

• Assist with training and knowledge transfer to internal teams.

Skills & Experience:

• Hands-on experience with Oracle Cloud SCM and Planning modules (Inventory, Product Hub, Supply Planning, Demand Planning, Procurement).

• Strong understanding of master data management and data governance principles.

• Proven ability to map and document business processes clearly and effectively.

• Experience working cross-functionally with supply chain, planning, and IT teams.

• Strong analytical, communication, and organizational skills.

• Prior experience in a consulting, systems analyst, or business analyst role in a cloud ERP environment is preferred.