Support Team Leader

Description:

The Support Team Leader will lead day-to-day delivery of the Southampton CMHT Peer Support Service, supporting adults experiencing mental distress across the city. The role ensures safe, effective, person-centred peer support aligned to the service specification, enabling effective interventions, and supporting seamless pathways between NHS services and community provision.

The postholder will use their own lived experience of mental health challenges and recovery to model hope, empowerment and wellbeing. They will provide leadership, supervision, operational oversight, and quality assurance for the workforce of Peer Workers, volunteers, and student placements.

About you

You will need experience of supervising staffs, volunteers or students; as well as experience in providing support to people experiencing mental health issues.

You will need to have a strong understanding of mental health, recovery, and peer support principles as well as trauma informed practices.

You will need knowledge of safeguarding and risk assessment procedures.

You will have excellent communication skills and the ability to analyse data, monito caseloads and meet KPIS