Tax Advisor

Description:

It’s an exciting time to join Markel as our business grows, and we have a great new role for a Tax Advisor to join the team here in Rugby. The Tax Advice team provide telephone technical advice to Markel clients, ensuring high levels of customer service at all times. The Tax Advisor provide telephone Tax advice to our accountancy clients and affinity members and to ensure the highest level of customer service to enhance the client portfolio. This is more of a remote working role with one day per week in the office – we can be a little flexible on this though if needed.

Markel Tax is the UK’s Largest Independent Provider of Insurance and Taxation Solutions, and we are Prime Partners to the accountancy profession and specialist providers of Fee Protection Insurance to firms of accountants. We provide comprehensive cover, with policies tailored to suit client’s specific needs. Our reputation has been built on service standards second to none.

Specialist Consultancy Services – As one of the UK's largest independent tax consultancy operations, over recent years our Consultancy services have obtained refunds worth millions of pounds to businesses. We also provide Specialist Tax Consultancy and advice packages alongside a comprehensive Tax and VAT advice service to firms of accountants and affinity bodies. We aim to be a market leader in the provision of an efficient, cost effective and professional service to clients. We strive to be pro-active and flexible whilst maintaining our integrity.

What you’ll be doing:
 

• Deal with telephone calls in a courteous, enthusiastic and efficient manner
• Research queries and provide answers supported by legislation and HMRC references whilst managing clients’ expectations
• Provide support to and share ideas/knowledge with other members of the advice team, including coaching and assisting less experienced colleagues
• Ensure accuracy in advice and actions taken, in accordance with FCA and other regulations
• Manage own time resources and workload to ensure calls are dealt with promptly
• Accurately record advice given
• Maintain and update tax knowledge
   

Our must haves:
 

• Practical experience of dealing with all areas of UK Direct Taxation
• Good in-depth knowledge of UK Direct Taxation rules and regulations and their practical application
• Awareness of common issues encountered
• Ideally hold tax and accountancy qualifications however this is not essential
• Demonstrate a professional and enquiring approach to work
• Seek ways to carry out work in a better, more efficient manner
• Have excellent communication and interpersonal skills in order to interact well within the team and with internal and external contacts
• Take responsibility and accountability for workload
• Be able to prioritise work, have good time management skills, be able to work to deadlines and to flag in advance if particular deadlines are unachievable
• Be flexible in terms of undertaking a variety of tasks and be able to adapt to the changing demands of the role