Description:
Reporting to the Divisional Manager you shall be responsible for all Technical/Quality aspects of the Division, developing processes and building relationships to enable you to provide a first-rate service to all your stakeholders.
Duties – Technical and Quality Manager
- Champion best practise to develop and improve the companies internal processes.
- Review and follow through Corrective Action Preventative Action (CAPA) of NCRs related to division.
- Support the Technical and Quality team during external audits including customer related audits in areas specific to the VSM departments remit.
- Support and develop the other direct reports in the Q&T team and conduct PDRS for direct reports.
- Carry out internal audits and help maintain the audit schedule
- Carry out external audits on suppliers and sub-contractors to maintain the AVL
- Support customers and sales staff during technical queries and support them fully in answering the questions to a satisfactory conclusion.
- Work with colleagues to obtain suppliers approval and help maintain it.
- Carry out contract reviews for technical aspects on any department sales or material order.
- Deal with any internal or external quality issues generated from the sales teams or customers to a satisfactory conclusion.
- Analyse data to pinpoint areas within the process that need improving and then work alongside Operations / Quality departments to ensure the enhancements are made and continually audited and improved.
- Liaise with sales teams and fellow engineers to ensure future customer requirements are communicated to Operations and actions are taken to accommodate these requirements.
- Support other divisions and department where required.
Experience/Qualifications – Technical and Quality Manager
- Experience in a technical role in the Aerospace industry or other related engineering field covering metals processing and production/steel stockholding
- Good understanding of ISO9001 and AS9120