Technical Operations Manager

Description:

As the Technical Operations Manager, you’ll be responsible for day-to-day operations, supplier coordination, production oversight, service workflows, and supporting deployments. You’ll ensure issues are dealt with quickly, information flows cleanly, and the team remains aligned on priorities.

Responsibilities Include
 

• Running the operations for a small, self-contained business function covering production, support and logistics
• Overseeing product assembly, scheduling, component readiness and working closely with suppliers
• Maintaining quality standards, identifying issues early and ensuring corrective actions are followed through
• Managing logistics and shipments across a global customer base
• Partnering with support teams to ensure service tickets are handled efficiently and customers receive timely updates
• Bringing structure to processes, documentation, and handover activity as the business evolves
• Working closely with the CEO and CTO to translate goals into actionable, repeatable operational plans
• Supporting installation and deployment activity when required
• Ensuring stability and continuity during a senior leadership transition
   

What You’ll Bring
 

• Background in operations, production or technical delivery within a hardware or electronics-based environment
• Experience working across hardware and software workflows, ideally where products are assembled, tested and shipped in small batches
• The ability to step into unclear situations, bring order, and build processes that others can follow
• Comfortable managing suppliers, logistics, and day-to-day operational decision-making
• A practical, problem-solving mindset with willingness to get into the detail
• Strong communication and the confidence to influence cross-functional teams
• Someone local to the South East or commutable — the role requires consistent on-site presence