Description:
As a Technical Pre-Sales Consultant, you will be responsible for supporting pre-sales activities across all of their core services, with a focus on technical assurance, penetration testing and incident response, ensuring excellent customer service is provided from the outset. You will have a consultative approach to working with their clients and will focus on ensuring that you capture and meet their needs.
The following will form the foundation of your role:
- Responding to inbound sales enquiries and liaising with clients on a technical and commercial level
- Recording and managing leads and opportunities in the CRM
- Arranging technical scoping calls and meetings
- Capturing and understanding client’s cyber security requirements, applying a consultative approach to addressing needs and identifying solutions.
- Technical scoping of engagements
- Production of client proposals and quotations
- Account management and client liaison
- Responding to ITTs and managing bids
- Day-to-day support of the Sales Team
- Working very closely with their technical consultants to ensure:
- New services, developments in the existing service portfolio and technical delivery methodologies are well understood.
- Client engagements are appropriately scoped and requisite information is fully identified.
- Supporting the end-to-end customer journey, and close liaison with the Project Management Office.
Essential qualities
- UK-based and eligible and willing to undergo UK government clearance (SC minimum).
- Passionate about cyber security and have a broad understanding of modern technologies, including cloud architecture, cloud services, web applications, web services, IP networks, common operating systems and security controls, as well as a good understanding of common cyber security threats, vulnerabilities and risks.
- A good understanding of their services, with the ability to confidently communicate the benefits and assurance they provide to clients.
- Possess excellent verbal and written communication skills and enjoy building relationships with clients.
- A strong appetite for continuous learning and expanding your expertise in cyber security, technical assurance and incident response.