Technical Support Engineer

Description:

Technical Support Engineer - Windows MSP - Bristol -

I have partnered with a brilliant Microsoft MSP who are looking to grow their Support team. You will be joining a team of 10 to take the lead in investigating, troubleshooting, and resolving technical incidents.

You will take on complex technical investigations across on‑premises networks, servers, and cloud environments, ensuring incidents are resolved efficiently, accurately documented, and handled with exceptional customer care in line with SLAs.

Experience needed –

• Solid previous experience working within a 2nd line role
• Strong Microsoft stack experience
• Network experience

If you hold any certifications this will be an advantage.

What do you get in return –

• Hybrid working (3 days in the office)
• Certification training
• Solid bonus structure
• Private medical options
• 25 days holiday
• And more