Description:
As the Client Audit Manager you will lead the planning, coordination and delivery of client audits across LSEG’s Data & Analytics (D&A) division. The role ensures that our technology, data and platform controls are understood, embedded and evidenced for clients, regulators and external auditors.
This is a key leadership position that partners closely with Product, Engineering, Risk & Compliance, Information Security and Customer-facing teams to drive audit readiness and strengthen our control environment.
WHAT YOU'LL BE DOING:
Leadership & Culture
- Lead the day-to-day management, scheduling and delivery of client audit engagements, ensuring internal teams are fully briefed, logistics organised and evidence collated in a timely manner.
- Act as the primary representative to clients during audits, demonstrating expertise, transparency and professionalism.
- Champion a culture of integrity, accountability and continuous improvement.
- Mentor junior team members, providing real-time coaching and constructive feedback to support their development.
- Support the team in adopting evolving audit standards, automation opportunities and digital transformation initiatives.
- Deputise for senior leadership where required, including workload planning, prioritisation and delegation across the team.
Client Audit Execution
- Own the end-to-end planning and execution of client audit programs, including scoping, evidence gathering, walkthroughs, control validation and reporting.
- Maintain a structured library of control narratives, process flows, risk/control matrices and standard audit responses.
- Prepare, review and deliver responses to client audit findings, observations and follow-up actions.
- Drive audit readiness activities across the department, ensuring governance processes, documentation and controls remain consistently up to date.
Control Framework & Risk Assurance
- Support the development, enhancement and implementation of control frameworks across D&A technology platforms.
- Provide clear guidance and challenge to Product Managers, Engineers and Business Control Owners to ensure controls are clearly defined, embedded, and evidenced.
- Lead risk and control self-assessments (RCSAs), maturity reviews and thematic control testing activities.
- Ensure alignment of controls with internal policies, regulatory expectations and external assurance frameworks (SOC, ISAE, ISO, etc.).
Client & Stakeholder Engagement
- Act as a primary point of contact for customer audit queries, supporting account teams with proactive audit discussions.
- Serve as an escalation point for Product Managers, Business Control Owners and other internal stakeholders on audit and control matters.
- Educate business leaders and technical teams on audit expectations, control frameworks and assurance requirements.
- Collaborate with cross-functional partners including Legal, Compliance, Information Security, Engineering, Technology Services, Cloud Infrastructure and customer-facing teams.
- Engage effectively with external auditors and client assurance teams.
Risk, Compliance & Regulatory Alignment
- Partner with Information Security, Privacy, Legal and Compliance to ensure alignment with regulatory, contractual and industry standards.
- Monitor emerging audit and assurance standards relevant to financial market infrastructure and data/technology environments and recommend adoption where appropriate.
- Contribute to operational resilience, technology risk and regulatory audit readiness activities.
WHAT YOU'LL BRING:
- Proven experience in audit or client audit management within Big 4, consulting, or financial services environments.
- Strong understanding of audit methodologies, risk assurance practices, and IT control frameworks.
- Experience assessing technology, data, engineering or digital platform environments.
- Excellent documentation capability (process maps, RCMs, audit reports, control narratives, etc.).
- Strong stakeholder management and communication skills, with the ability to influence and challenge constructively at all levels.
- Knowledge of information security principles, risk management and technology governance.