Test Centre Administrator

Description:

This is a truly exciting opportunity as you’ll be responsible for supporting many different types of interesting and unique test-taking candidates visiting our Pearson VUE Test Centres to complete one of our exams/tests. The Test Centre Administrator is responsible for providing a secure exam/test delivery whilst offering an exceptional customer service in a comfortable, friendly environment.

Your Responsibilities

In this important position, you will be required to:

• Providing excellent customer service at all times.



 
• Welcome, greet and check-in customers/test-taking candidates.



 
• Comply with all exams testing security and procedures and follow company policies using careful judgment.



 
• Verify customer/candidate personal identification documents and explain the exam testing process/rules.



 
• Invigilate candidates while they are completing their exam/test.



 
• Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre.



 
• Some general housekeeping duties such as vacuuming floors, dusting, emptying bins and sanitising keyboards/workstations as necessary.