Ticketing & Reception Assistant

Description:

We are committed to creating an environment where everyone feels they belong, a place of fairness and equity and to be an organisation that reflects the diversity of its city. If this sounds like somewhere you would like to work, we would like to hear from you.

Together we believe that audiences are at the heart of our vision and this post is pivotal to succeeding in our ambitions.

Role

The box office is Warwick Arts Centre’s ticketing, visitor welcome and reception hub and the team supports the delivery of the visitor experience strategy. The role:
 

• Delivers a pro-active, efficient sales focussed ticketing and reception operation providing accurate and timely information to all visitors
• Delivers a visible and warm welcome providing an excellent visitor experience at all times
• Supports and assists with CRM maintenance and administration
• Proactively collaborates with WAC teams to support delivery of visitor experience / sales / WAC objectives / vision and mission.