Vp Of Customer Experience

 

Description:

All of our positions are fully remote. You do not have to relocate to join us!
What this job can offer you

  • They will lead our support and customer success functions at a global level and work with our engineering teams on ensuring that they are building products aimed at improving the customer experience
  • You’ll directly responsible for the success of our Customers (CSAT, NPS and expansion/revenue)
  • You’ll own the End to end P&L responsibility of the Customer Experience team
  • You’ll manage our high performing Customer Experience teams with expertise in support, incident management, project management, content moderation and customer success

What you bring

  • As this function is crucial for the success of our business, we want you to have a strong sense of ownership and pride its performance and its impact on customers.
  • Ideally 5 - 7 years experience in a VP or similar role within Customer Experience
  • Has managed large global teams

Practicals

  • You'll report to: SVP of Operations
  • Team: Customer Experience
  • Location: Anywhere in the world
  • Start date: As soon as possible

Organization Remote Technology, Inc
Industry Customer Service / Tele Marketing / Tele Sales Jobs
Occupational Category VP of Customer Experience
Job Location London,UK
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2022-09-23 6:32 am
Expires on 2022-11-07