Description:
To drive, motivate and be the first point of contact for Team Members in the achievement of daily operational targets, set by the Management Team, with a focus on guiding and developing staff your team.
Responsibilities
- To drive the daily performance of operatives, to achieve or exceed budgeted productivity and quality targets within a warehouse operation in line with departmental KPIs
- To implement the daily staffing plan, ensuring optimum operational output at all times, escalating any areas of concern immediately to the Line Manager.
- All staff are expected to understand the principles of Good Distribution Practice of Medicinal products for Human use (2013/C 68/01) which is reflected in our SOP – REF Chapter 1 AHDL GDP 1.1. it will be a requirement for all staff to be trained in this SOP and have an annual refresher. All other GDP training will be job specific and as per your personal training matrix.
- As directed by the Management Team deliver training on operational procedures and processes in accordance with company strategy including but not exclusively Good Distribution Practice (GDP) and Standard Operating Practice (SOP’s) with particular focus on housekeeping.
- In conjunction with and supported by the Management Team actively endorse, promote and manage our IIP culture and status though but not exclusively team briefing, training and if applicable 121’s and return to works for first and second occasions of absence.
- Support the Warehouse Operations Manager in achieving departmental and company objectives
- Carry out any reasonable request as determined by the Service Centre/Operations Management Team promoting and supporting company initiatives.
Skills / Knowledge
- Experience managing a large team in a warehouse environment - pharmaceutical experience would be advantageous
- Ability to engage and deliver motivation and form positive conditions amongst staff
- Excellent communication and interpersonal skills
- Excellent own time management with key focus on staff management
- Knowledge of department dependant systems with confidence to learn others
- Ability to use initiative within per determined boundaries
- Ability to prioritise within per determined boundaries
- Knowledge of Warehouse and Distribution processes
- Familiarity with Security, Audit and Compliance processes.