Warranty Advisor

Description:

Our Warranty Advisors are fundamental within our Aftersales department! Day-to-day they are primarily responsible for processing warranty claims as well as liaising with customers both face-to-face, over the phone and via email. We are looking for an individual with a customer service background “serviced” to perfection!

Responsibilities:

• Processing warranty claims to manufacturer standards
• Assessing the quality of warranty job cards which includes feeding back to the workshop
• Invoicing and other ad-hoc administrative tasks
• Supporting with Paint and body claims
• Interacting daily with customers over the phone