Account Manager

Description:

Wates Group, a leading family-owned UK construction, development, and property maintenance company, offers an exciting opportunity for a technically strong Account Manager to provide operational leadership, technical management, and development of a key client base in Southampton. The role requires a recognised technical qualification and membership with the Institute of Safety and Health (IOSH) or equivalent, alongside solid financial and commercial experience.

Key Responsibilities:

• Lead and motivate the WPS team to deliver excellence in M&E and Fabric service provisions

• Provide visible leadership and nurture relationships with key client stakeholders

• Ensure compliance with statutory, safety, quality, environmental, security, and Wates Professional Standards

• Promote a Zero Harm culture and ensure timely upload of compliance certification onto ACT (Assurance Compliance Tool)

• Implement and safeguard best practices for commercial activities, including contract management, managing specialists, and supplier oversight

• Ensure KPI/SLA targets are delivered and dynamic MI reporting is maintained

Candidate Requirements:

• Demonstrated experience in leading multi-diverse teams

• Strong interpersonal, problem-solving, and change management skills

• Ability to balance integration of company policies with client requirements

• Experience in making effective presentations on complex topics to employees, clients, and senior management

Benefits:

• Private Medical insurance

• Pension with 5% employer contribution

• Health and Wellness programs

• 22 days holiday + bank holidays (with potential enhancements)

• Industry-leading family leave benefits: 26 weeks fully paid maternity, 8 weeks fully paid paternity

• Travel expenses covered for sites (per HMRC advisory rates)

• Extensive learning and development opportunities for career progression

Additional Information:

• Hybrid working arrangement

• Basic DBS check required; additional pre-employment checks may apply depending on role

• Wates is committed to equality, diversity, inclusion, and environmental sustainability

• Gold Investors in People and Disability Confident accredited