Administrator

Description:

Cala Group, a major UK housebuilder, is seeking an Administrator to join their team based in Falcon Gate, Welwyn Garden City. In this role, you will be the first point of contact for internal and external customers, delivering first-class customer service. Your duties will include answering phone calls, welcoming visitors, processing incoming and outgoing mail, and maintaining office supplies. You will also provide additional administrative support to various departments as required.

This position reports directly to the PA to the Managing Director and Office Manager. The role requires excellent organisational skills and the ability to remain calm under pressure while managing multiple tasks. You will also be expected to use your initiative and work unsupervised to meet deadlines.

Key Responsibilities:

• Reception duties: Answer phone calls, welcome visitors, and process mail

• Maintain office supplies and provide general administrative assistance

• Assist other departments based on the business needs

• Build and maintain positive relationships with internal teams and external clients

• Ensure smooth day-to-day operations of the office

Who We're Looking For:

• Team player with strong customer service skills

• Self-motivated with excellent organisational abilities

• Ability to work independently and manage multiple tasks under pressure

• Good written and verbal communication skills

• Proficient in Microsoft Office packages

• Previous experience in an office environment and a similar administrative role is essential

• Proof of right to work in the UK is required if invited for an interview

What Cala Offers:

• The chance to be part of a major UK housebuilder with a strong focus on sustainability and innovation

• A dynamic work environment with opportunities for personal growth

• The opportunity to contribute to creating vibrant and sustainable new communities

• A culture of inclusion where all employees are encouraged to thrive and feel comfortable being themselves