Administrator/ Receptionist

Description:

In this role, you will ensure all reception and administrative activities in the Bupa centre are carried out efficiently and effectively. You'll contribute as a support network in providing outstanding customer service to our customers (adults and children) every time they touch base with us.

What you'll do:

• Offer an outstanding customer experience & put the customer at the centre of their health assessment

• Complete all administrative tasks accurately and efficiently

• Ensure all customer details are correct, customers are arrived, appointments booked, changed, and rescheduled on BOSS/Meddbase. Process of payments, invoices, added charges and credit notes upon customer departure

• Organise self to ensure a quick turnaround of documents, working in date order and prioritising to meet deadlines

• Post - collect, open, date st, distribute incoming post, and post outgoing post.

• Play an active part in ensuring well-presented facilities through pro-activity and effective escalation as and when required.

What you'll bring:

• Excellent Customer Service skills and communication skills

• Administration experience is desirable but not essential

• Telephony experience

• Excellent organisational skills