Assistant Account Handler

Description:

Lycetts Insurance Brokers, who are proudly part of Benefact Group, are looking for a Assistant Account Handler to join our Small Business Unit team within the Newcastle office.

As an Assistant Account Handler within our Small Business Unit team, you will play a crucial role in maintaining strong relationships with clients while contributing to business growth through proactive engagement.

Joining our rapidly expanding and innovative Group presents a fantastic opportunity to develop your career and become an integral part of an inclusive, purpose-led organisation.

Key responsibilities
 

• Engage with clients and prepare renewal documentation ahead of renewal dates.
• Be the welcoming face for incoming new business inquiries, crafting impressive new business submissions and quotations.
• Utilise your negotiation finesse to secure alternative quotes, always striving for the best outcome, where appropriate.
• Deal with the documentation, invoices, credit notes, and more, ensuring a seamless experience for our clients.
• Comply with file management, compliance procedures, and FCA guidelines, maintaining meticulously updated records.
• Nurture strong relationships with esteemed insurance companies.
   

Knowledge, Skills And Experience
 

• Good organisational ability
• Experience in obtaining information from clients via telephone & e-mail
• Confident communications skills – both written & oral
• Good negotiating skills and the ability to build good relationships with both clients and insurers/underwriters