Assistant Manager

Description:

St Austell Brewery is seeking an Assistant Manager for The Wellington, a vibrant contemporary pub located at the top of Bristol’s iconic Gloucester Road. This venue is well-regarded for its quality food, warm atmosphere, and stylish accommodation, attracting both locals and visitors throughout the year.

The Assistant Manager will act as second-in-command, ensuring smooth operations during the General Manager’s absence while maintaining excellent guest experiences and high operational standards.

Key Responsibilities:

• Oversee daily operations and ensure smooth running of the pub.

• Motivate and support team members to deliver exceptional service.

• Maintain high standards in food and beverage offerings.

• Handle admin tasks, cash management, and compliance with health & safety regulations.

• Monitor and respond to customer feedback to continuously improve services.

• Support both Front of House and Kitchen teams during peak times.

• Act as a role model and mentor for team development.

Qualifications & Skills:

• Experience in a similar assistant managerial role within hospitality.

• Strong leadership and communication skills.

• Knowledge of health and safety regulations.

• Ability to handle administrative and cash management tasks effectively.

• Keen eye for detail and a passion for excellent customer service.

Benefits:

• Salary: £33,000 – £36,000/year with tips and bonus scheme.

• 30% off food & drink in pubs, 50% off overnight stays.

• £150 allowance towards a pub stay.

• Discount scheme across hundreds of retailers.

• Cycle-to-work scheme (select roles).

• Paid meals for shifts over 6 hours (up to £10 value).

• Learning and development opportunities with career progression prospects.

• Paid time off to volunteer.

• Family-friendly policies and flexible working options.