Cashier

Description:

Cashier, New Bond Street - London Flagship Boutique

About working for Jimmy Choo:

Jimmy Choo is a leading global luxury brand with an empowered sense of glamour and a playful daring spirit. Jimmy Choo products represent fine Italian craftsmanship and are famous for their quality and detail. Jimmy Choo has a global store network encompassing more than 200 stores worldwide.

Permanent Contract. Full-Time. 40 hours per week.

Main responsibilities

• Receive payments and issuing receipts and keeping track of all cash and credit transactions

• Reconcile cash drawers and sales receipts.

• Maintain clean and tidy till area

• Processing transactions in a busy environment (cash and pdq handling, handling float, performing regular cash checks to ensure accuracy, closing of the tills at the end of the day);

• Enrolling clients in the CRM data base: working with the selling teams to ensure client codification and data capture are within the set targets;

• Answering store’s phone in a professional and brand-appropriate manner and directing queries to the right channels;

• Assisting with updates to the online catalogue to facilitate virtual selling by ensuing correct prices have been uploaded and pictures of the styles in stock.

Competencies and Experience Required:

• Customer service skills

• Accuracy in in reconciling sales receipts

• Excellent communication

• Knowledge and understanding of the luxury market, customer service and fashion

• Successfully able to handle multiple demands and competing priorities

• Seeks opportunities to be proactive and pre-empt client needs

• Demonstrates respect and politeness and regularly exceeds customer expectations

• Shows innovation and initiative in setting customer care standards

Personal Attributes:

• Enthusiastic, self-confident and self-motivated

• Understand and represent the luxury lifestyle image of Jimmy Choo

• Professionalism is maintained under all circumstances

Jimmy Choo Perks

• 33 days of holidays
• Products allowance and discount
• Birthday day off
• Private healthcare
• Exclusive employee sales