Client Success Representative

Description:

Research Engagement Services (RES) Specialists provide world-class service by engaging directly with clients, prospects and vendors to coordinate requests with Gartner Research & Advisory Experts. Successful Specialists demonstrate a passion for client service, strong problem-solving skills, and a willingness to learn with a high degree of ambition and drive. In the role of RES Specialist, you will act as a liaison between internal and external Clients and the Gartner Expert community to problem solve around our clients most pressing technology and business-related questions and problems.

What you’ll do

• Provide research and resources to business leaders to help improve their businesses
• Read industry research and develop understanding of complex topics
• Provide executive level customer service
• Build strong working relationships with the Gartner Research & Advisory Expert community and receive unlimited access to all Gartner research content

What you’ll need

• Bachelor's degree preferred
• Time management and organizational skills
• Written and verbal communication skills
• Analytical mindset