Compliance And Monitoring Officer

Description:

The Environment Agency is seeking an enthusiastic and motivated individual to join its Reservoir Regulation team as part of the Compliance and Monitoring team. This role focuses on supporting the Agency’s regulatory responsibilities under the Reservoirs Act 1975, ensuring the safe operation and management of dams across England.

As a Reservoir Regulation Team Member, you will monitor compliance for over 2,140 reservoirs, manage day-to-day correspondence, record and maintain accurate documentation, encourage compliance when reports or certificates are missing, and act as the first point of contact for reservoir owners and panel engineers. You will provide information and advice on the requirements of the Act and support the wider Environmental Assessment and Reservoir Regulation department within the Flood & Coastal Risk Management Directorate.

The team is nationally dispersed with over 25 skilled professionals, and some travel and overnight stays may be required.

Key Responsibilities:

• Manage day-to-day correspondence regarding reservoir compliance

• Record incoming documentation accurately in the database

• Encourage compliance when reports or certificates are not received

• Act as the first point of contact for reservoir owners and panel engineers

• Provide guidance on the requirements of the Reservoirs Act 1975

• Participate in incident response duties as required

• Support flexible and inclusive working practices

Experience / Skills Required:

• Good verbal and written communication skills

• Attention to detail

• Ability to prioritise a varied workload

Competencies for Interview Selection:

1. Data and Information Management – Collecting, managing, and sharing data appropriately according to relevant laws, policies, and standards.

2. Communicates Effectively – Explaining complex technical information to non-technical stakeholders.

3. Focuses on Customers and Partners – Managing difficult conversations with clients while maintaining positive relationships.

Additional Information / Benefits:

• Flexible working patterns and job share arrangements

• Participation in incident response duties

• Guaranteed Interview Policy for candidates with disabilities

• Nationally dispersed team with opportunities for collaboration