CRM Executive

Description:

My client is looking for a CRM Executive to sit within their Marketing team to play a key role in communicating to their customers. You will be responsible for managing campaigns from brief through to delivery, working closely with the CRM Marketing Manager.

The Role:

• Traffic email campaigns, making sure that campaigns are briefed on time, correct assets have been provided, and sign off is given ahead of campaign deployment
• Managing the email campaign Notion board by populating with new briefs and updating statuses
• Building email templates using a drag and drop editor in Iterable
• Building customer segments in Iterable, including managing exclusions
• QA of email campaigns to ensure 100% accuracy of spelling and grammar, URLs and targeting
• Reporting on key performance metrics back to the business

Your Profile

• At least 1 year experience being hands-on in CRM, knowledge and working experience on platforms such as like Iterable, Braze, Hubspot is ideal
• HTML Skills are a bonus, but mot mandatory
• Excellent Communicator
• Team- Player: being able to collaborate with cross-functional teams is crucial