CRM Manager

Description:

The CRM Manager will be pivotal in shaping the customer-centric journey. As a results-oriented professional, you'll elevate customer engagement, retention, and loyalty. Key responsibilities include owning the CRM vision, enhancing Customer Lifetime Value, and driving impactful email marketing.

Essential Skills:

• Proven CRM expertise, ideally in a consumer brand
• Tech-savvy with strong CRM platform and Email Marketing familiarity
• Analytics guru for shaping impactful strategies
• Results-oriented with a keen business acumen
• Effective communicator with strong interpersonal skills
• Innovative mindset, balancing risk-taking
• Detail-oriented and highly organized
• Creative flair and copywriting skills a bonus
• Adaptability to thrive in a fast-paced environment

Experience:

• Proven CRM competence with leadership experience
• Commitment to Continuous Professional Development (CPD)
• Familiarity with HubSpot advantageous