Customer Data Analyst

 

Description:


The business is the home improvements subsidiary of one of the UK's leading multinational retail companies. And they are currently undergoing a period of expansion and looking to add a Customer Data Analyst into their Analytics and Data Science team.

Joining the team in this role, you will work alongside the Analytics Manager to produce high-quality analytics and insights. Whilst interacting with various stakeholders to drive the understanding of customers across the organisation, helping to shape future strategies, improve customer experience, deepen engagement, drive revenue and improve efficiencies across the business.

THE ROLE AND RESPONSIBILITIES
 

  • Developing analysis related to understanding customers, CRM & Loyalty, marketing performance and broader retail insight requirements
  • Deliver PIRs related to business loyalty schemes and CRM activities, identifying opportunities and making informed recommendations
  • Create forecasting and measure campaign performance across marketing channels
  • Support on deep-dives and analysis into performance to generate actionable insights
  • Building relationships with key stakeholders from across the business and translate their ambitions and goals into analytical challenges


YOUR KEY SKILLS AND EXPERIENCE

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  • SQL and Data Visualisation experience
  • Experience of marketing campaign design analysis, working with customer data to find insights and drive business change
  • Experience in customer behavioural analysis
  • Strong background in stakeholder management

Organization Harnham
Industry Other Jobs Jobs
Occupational Category Customer Data Analyst
Job Location Hampshire,UK
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2025-02-03 8:40 pm
Expires on 2025-03-20