Customer Services Manager

Description:

This end-user is looking for a Central Services Manager to join their team to support their services across the board. The chosen candidate must be able to travel into the office 5 days a week to surrey. This role is an exciting and busy role for someone who likes to have lots going on and the potential to progress into other roles.

Required skills:

• Experience in the education/catering or consultancy industries
• Someone with CSM/Operations management experience
• Excellent management/communication skills
• Strong financial/business acumen
• Good Microsoft knowledge for IT skills
• Confident in delivering meetings and presentations

Responsibilities:

• Maintenance of documentation and policies for ISO 9001, 12001 and B-corp
• Day to ay control of the centre and liaising with managers of each department
• Help with HR tasks and recruitment
• Attend senior management meetings
• Input ideas for improvement of services and processes
• Opportunity to work on consultancy projects