Deal Desk Specialist

Description:

This is an exciting opportunity for professionals who thrive on driving best practices. It's the perfect role for those with B2B deal desk or sales operations experience, looking for the opportunity to develop their skills in a SaaS based product, within a global team. Stakeholder management, prioritising and great interpersonal skills are essential to fulfil this role best.

What will you do?
 

• Support the Sales and Customer Success team in processing quotes, getting discount approval, ensuring compliance with published policies and accelerate deal efficiency
• Ensure data accuracy of closed deals.
• Maintain and enforce agreed-upon approval processes and SLAs.
• Drive system requirements to implement the Order to Cash process and improvements of deal desk policies and procedures.
• Serve as point of contact and subject matter expert for contracts policy and the deal approval process
• Partner cross functionally across various stakeholder groups including legal, sales, revenue, and finance
   

Requirements

Requirements are often considered a measure of how equipped you are to do the job, but sometimes, they aren’t the only factor. If you don’t have nearly enough experience, or not all the skills, we’d still like to hear from you. This could be the perfect fit for you and us.
 

• Proven success in SaaS/B2B industry, Deal Desk, Order management, Sales Operations, Customer Support or Services
• Highly organised, customer-focused, out of the box thinking, strong attention to details and ability to multi-task
• Interpersonal skills - Excellent communicator and problem-solver
• Prior experience working with multi-national teams
• Salesforce experience - a must
• Ability to prioritise workload and manage multiple projects and tasks
• General high-tech/Start up/Software experience