Digital Product Manager

Description:

As Digital Product Manager, you will own the end to end transactional experience across the eCommerce platform. This is a commercially focused role with responsibility for conversion rate optimisation, on site search, merchandising, pricing experimentation, consultation flows, A B testing, and medication reordering. Your remit is to identify friction, test improvements, and drive measurable gains in conversion and revenue.

Working cross functionally with engineering, marketing, category, and customer service teams, you will balance user experience with commercial outcomes, operating in a fast paced, performance driven environment. You will establish testing frameworks, performance metrics, and reporting, and contribute to a strong test and learn culture across the business. The role includes line management responsibility and collaboration with external consultants.

What we are looking for:

• Proven experience in growth product management and ecommerce optimisation, CRO, or a similar role
• Hands on builder and track record in working in building product environments from the ground up. Solid start or scale up experience is essential.
• Strong track record of driving measurable improvements in conversion rates and revenue
• Experience with A B testing, experimentation, and data driven decision making
• Customer Insight driven approach.
• healthtech experience advantageous.
• Experience optimising on site search, merchandising, pricing, and user journeys
• Strong analytical capability using tools such as Google Analytics, Hotjar, Optimizely or similar
• Confident stakeholder management and cross functional collaboration