Description:
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!
As a Director of Engineering at Trustpilot, you will play a key role in shaping and executing our engineering strategy, ensuring our teams are empowered to innovate and deliver at scale. You’ll lead, inspire, and empower skilled engineering leaders and their teams to build reliable, secure, and high-performing technology that advances Trustpilot’s mission forward. Your leadership will help define how our platform evolves, enabling us to connect people and businesses globally while enhancing trust online.
What You’ll Be Doing
Strategic Leadership
- Develop and implement the engineering strategy that aligns with Trustpilot’s vision of becoming the universal symbol of trust.
- Drive technical innovation across engineering teams, ensuring the adoption of modern practices, tools, and architectures to support Trustpilot's growth and scalability.
- Partner with product and business leaders to align engineering roadmaps with strategic company goals.
Operational Excellence
- Oversee the delivery of high-quality software solutions, ensuring timely completion while maintaining a focus on reliability, performance, and security.
- Implement processes and best practices to optimize the software development lifecycle, promoting efficiency, collaboration, and continuous improvement.
- Define and track key performance metrics to measure engineering effectiveness and impact, promoting accountability across teams.
Team Management
- Lead and inspire a team of engineering managers, staff engineers, and their respective teams, promoting a culture of innovation, inclusion, and growth.
- Mentor and develop engineering leaders to advance technical capabilities and technical proficiency across the organization.
- Build an engineering culture that prioritizes collaboration, learning, and a consistent focus on customer value.
Global Growth
- Collaborate with cross-functional teams to expand Trustpilot's platform and adapt to the needs of diverse global markets.
- Scale engineering operations to support growth, including entering new markets and building new capabilities.
- Establish partnerships across the organization, including with Legal, Product, Data Science, and Marketing, to align engineering efforts with broader business plans.
Innovation and Problem Solving
- Drive the technical vision for Trustpilot, leveraging data and emerging technologies to create substantial benefits.
- Address complex engineering problems by promoting a problem-solving culture, encouraging experimentation, and leveraging user feedback.
- Promote sustainability and scalability in all aspects of engineering.
Who You Are
- Skilled Engineering Leader: Extensive experience leading mid to large, distributed engineering teams in a technology-focused company.
- Strategic Thinker: Ability to define and deliver an engineering strategy that aligns with the company’s purpose and goals.
- Technical Skills: Understanding of modern software development practices, architectures, and infrastructure, with the ability to make informed technical decisions.
- Consumer-Centric: A deep appreciation for how engineering decisions shape the experiences of end-users and a commitment to building intuitive, scalable products.
- Collaborative Leader: Interpersonal and communication skills, with the ability to direct cross-functional initiatives and collaborate seamlessly across teams.
- Data-Driven: Analytical skills, with extensive experience in using data to inform strategy and decision-making.
- You constantly look to raise the bar for yourself and those around you in everything you do.
- You believe that diversity in teams is a key to effective performance
- You promote a culture of continuous feedback and learning