Director of Quantitative Operations

Description:

Director of Quantitative Operations

London

This is a high-impact leadership opportunity for a Quantitative Research Operations professional looking to lead a sizeable function within a respected healthcare insights business. With responsibility for a large project portfolio and a team of operational leaders, you'll have real influence over strategy, delivery, and future growth.

The Company

They are a specialist healthcare research and insights organisation supporting pharmaceutical and healthcare clients across the UK and Europe. Backed by a larger international group, they combine the agility of a specialist consultancy with the resources and stability of a global business. Continued growth has created the need for a senior operational leader to shape and scale the function.

The Role

• Lead the Quantitative Operations team and drive operational performance
• Oversee project delivery, resource planning, utilisation, and quality standards
• Manage a significant portfolio of quantitative research projects
• Develop and mentor team members while supporting succession planning
• Partner with senior stakeholders across client services, sales, and finance
• Act as a senior escalation point for operational and client-related matters
• Drive process improvement, efficiency, and best practice initiatives

Your Skills & Experience

• Strong background in Quantitative Research Operations
• Experience within healthcare, pharmaceutical, or healthcare market research environments
• Proven leadership experience across teams, projects, and budgets
• Strong stakeholder and client management skills
• Commercially minded with a focus on operational excellence and profitability
• Experience improving processes and driving performance within a fast-paced environment