E-commerce Data Analyst

Description:

This is an excellent opportunity for an E-Commerce Data Analyst to join a growing analytics function where your insights will directly influence online performance, customer experience, and commercial decision-making. You'll work closely with E-Commerce and Analytics teams, helping shape strategy through data-driven recommendations.

THE COMPANY

They are a well-established consumer-focused organisation with a strong digital presence and a commitment to using data to improve customer experiences. Their analytics team plays a central role in supporting business growth, delivering actionable insights across multiple functions. With continued investment in data and technology, they offer a collaborative environment where analytical expertise is highly valued. You'll join a team that encourages knowledge sharing, innovation, and continuous development.

THE ROLE

As an E-Commerce Analyst you will join a growing digital analytics team where you'll use SQL, BigQuery, GA4 and BI tools to shape e-commerce strategy through data-driven insights and commercial impact.

Specifically, you can expect to be involved in the following:

• Analyse web and customer data to generate commercial insights and recommendations.
• Translate business challenges into analytical solutions that support strategic decision-making.
• Partner with stakeholders across e-commerce and wider business teams to understand objectives and identify opportunities.
• Build and maintain dashboards, reports, and self-service analytics solutions.
• Evaluate the commercial impact of insights and help prioritise high-value initiatives.
• Develop tools and processes that improve analytical capabilities across the organisation.
• Monitor online performance, customer behaviour, and key e-commerce metrics.
• Collaborate with analytics colleagues to share knowledge, best practice, and data developments.

SKILLS AND EXPERIENCE

The successful E-Commerce Analyst will have the following skills and experience:

• Strong commercial experience using SQL and BigQuery for data analysis.
• Experience working with Google Analytics 4 (GA4).
• Expertise in data visualisation tools such as Power BI or Looker.
• Good understanding of analytical methodologies and data-driven problem solving.
• Exposure to ETL processes, data pipelines, or database automation.
• Strong stakeholder management and communication skills.
• Confident presenting insights to both technical and non-technical audiences.
• Advanced Excel skills and experience working with business reporting tools.
• Experience using AI-enabled analytics or automated insight generation tools would be beneficial.