Description:
TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance.
What You'll Bring
We’re looking for an Engagement Manager – Analytics Consulting Services (Banking, Fintech & Payments) to join our growing team.
We are expanding our analytical consulting services and building a full end‑to‑end advisory capability. Think high-impact analytics manpower, customized solutions, and deep expertise, delivered at scale.
You will lead analytics‑driven consulting engagements owning delivery, shaping solutions and serving as a trusted advisor to senior stakeholders. The role blends client leadership, problem‑solving and hands‑on delivery to unlock measurable value. You will operate independently of our data products business while leveraging TU assets where appropriate, ensuring objective advice and outcomes.
Day To Day You’ll Be
Client leadership & delivery ownership
- Serve as primary client contact; manage senior stakeholders and steer decision‑making
- Own delivery from problem framing to value realisation—hypothesis design, analytical approach, execution oversight and insight‑to‑action plans
- Orchestrate onshore/offshore teams; establish cadence, risk/issue management and quality controls
Business development & commercial growth
- Lead opportunity creation and conversion: discovery, proposal and pitch development and statement of works
- Drive go-to-market strategy including, commercials, pricing, packaging, and partnerships
- Own pipeline health, win plans and account growth
Analytics solutioning
- Shape the analytical approach across data extraction, modelling, experiment design, business analytics and visualization; ensure solutions are explainable and production‑viable
- Connect insights into P&L: growth, risk, fraud, collections & recoveries, pricing/optimisation and customer experience
Consulting toolkit & IP
- Develop and maintain proposal shells, pitch narratives, case libraries, scoping templates, estimation models, delivery playbooks and quality gates
- Capture project IP (reusable assets/accelerators) and codify into repeatable offerings; drive knowledge‑sharing across the practice
Team leadership & practice building
- Support practice head in bringing top talent across data science, consulting, and delivery roles
- Shape analysts into high performers via. mentoring, and skill development
- Collaborate with global teams to ensure consistent quality and knowledge sharing
- Build delivery systems - delivery processes, quality controls, client engagement models
Essential Skills & Experience
- Track record years of experience in analytics / consulting (incl. 5+ in financial services), leading multi‑stakeholder programs for UK banking/fintech/payments—preferably with card issuer exposure.
- Outstanding track record of shaping business outcomes via. data-driven solutions.
- Strong foundation in credit risk, regulatory frameworks, and portfolio management.
- Proficient in analytical tools and techniques
- Understand how to win trust, deliver value, and build long-term partnerships.
- Excellent communication and executive presence; comfortable with C‑suite.
- Demonstrated thought leadership and worked in global delivery set-ups.
- Commercially astute: pricing, margin management and account growth.
- Familiarity with modern data stacks (SQL/Python/cloud) and visualization tools is a plus.