Front Of House Receptionist

Description:

Bristol Physiotherapy Health and Performance Centre is seeking a personable, compassionate, and highly organized Front of House Receptionist/Assistant to join its dynamic and patient-centered team. This role is central to the clinic’s mission of helping people move better, feel better, and live stronger lives. As the welcoming face of the clinic, you will play a vital role in creating a warm and professional environment for clients and supporting the wider physiotherapy team.

Key Responsibilities Include:

• Acting as the first point of contact for all visitors and patients, delivering outstanding customer service.

• Managing reception duties including scheduling appointments, handling inquiries, and processing payments.

• Assisting in day-to-day clinic operations to ensure smooth workflow and patient satisfaction.

• Supporting physiotherapists administratively and occasionally helping at off-site health events or meetings.

• Engaging with marketing events, wellness initiatives, and promotional activities to represent the clinic.

What Makes This Role Unique:

• Full Induction and Ongoing Training: No healthcare background? No problem. You'll receive all the tools, mentorship, and coaching to succeed.

• Flexibility: The role is offered on both part-time and full-time bases, with predictable shift patterns for better work-life balance.

• Positive and Supportive Team Culture: You’ll join a vibrant and enthusiastic team that believes in regular team socials, professional coaching, and a collaborative work environment.

• Career Development: There’s a focus on helping every team member grow personally and professionally with dedicated mentoring.

Employee Benefits Include:

• Competitive pay

• Free physiotherapy services for you and discounted services for family members

• Pension scheme

• Health and wellbeing support programs

• Employee mentoring and professional development initiatives

• Participation in company events and local wellness initiatives

Work Location:
On-site at the main clinic in Bristol, with some flexibility to support other locations or events as needed.