Description:
As the business continues to scale, they are seeking an exceptional General Manager with the ambition and capability to progress into the UK CEO role. You'll combine strategic leadership with a hands-on approach, driving profitable growth, operational excellence and organisational performance while working closely with the current CEO and global leadership team.
The Role
Reporting to the CEO, you will hold full P&L responsibility for the UK business, leading commercial strategy, operations, supply chain, warehousing, finance and people. With a clear succession plan in place, you will progressively assume greater strategic responsibility as you prepare to lead the UK business.
Key Responsibilities
- Lead the overall commercial and operational performance of the UK business, delivering sustainable growth and profitability.
- Work closely with the CEO and global leadership team to develop and execute the annual business plan and budget, translating strategic objectives into measurable operational targets.
- Take increasing strategic ownership of the business, preparing for progression into the UK CEO position.
- Drive operational excellence across warehousing, fulfilment, logistics and customer operations, ensuring efficiency, scalability and service excellence.
- Lead supplier, courier, freight and supply chain negotiations to optimise costs, improve performance and protect margins.
- Oversee marketplace and ecommerce trading performance, maximising sales opportunities across multiple digital channels.
- Ensure robust financial planning, budget management and cost control across the business.
- Lead, develop and inspire a high-performing leadership team, driving accountability, engagement and continuous improvement.
- Oversee workforce planning, senior recruitment, performance management and reward strategies to attract and retain exceptional talent.
- Act as the senior UK representative with HQ, ensuring alignment with wider group strategy and delivering key strategic initiatives.
Experience Required
- You are an ambitious, commercially driven leader who thrives in fast-paced, entrepreneurial ecommerce environments. You combine strategic thinking with operational excellence and are comfortable rolling up your sleeves when required.
- Significant senior leadership experience, including leading large-scale ecommerce operations.
- Proven success managing full P&L responsibility within a consumer products, retail or ecommerce environment.
- Strong experience across ecommerce trading, operations, fulfilment, supply chain and warehouse management.
- Demonstrable success negotiating UK logistics, courier, freight and supply chain contracts.
- Commercially astute with a solid understanding of finance, marketing and people leadership.
- Excellent stakeholder management and communication skills, with the ability to influence from shop floor to board level.