Head of ERP Client Engagement

Description:

As the Head of Service, you will possess excellent communication and leadership skills as well as the ability to engage and influence stakeholders at various levels, from Members, executive directors to operational staff. The role requires a keen understanding of the Council's policies, regulations, and strategic priorities to ensure alignment and compliance throughout all ERP related activity.

As part of the application process, you will be asked to upload your CV and answer the following questions:

• Tell us about a complex project or programme you lead within a public sector organisation, including your involvement in procurement processes and budget management.
• What experience do you have in delivering a successful ERP implementation project? What were the key challenges you faced, and how did you address them?
• Tell us about, and provide examples of, your experience using data to inform decision making and bring about organisational transformation, in particular benefits realisation and change management.
• Describe a time when you used your stakeholder management and negotiation skills within a public sector setting to overcome a significant problem.
• Describe your experience and lessons learnt with regards to developing and embedding an ERP client function or similar operation.