Description:
You will lead the Education team within the Revenue organization, covering segment and solution training, commercial readiness, instructional design, and facilitation. This team partners closely with Revenue leadership, HR, Operations, Product, and Technology to deliver learning that enables commercial execution at scale.
Responsibilities And Impact This role will drive an AI-first learning transformation that strengthens sales and account management capability, accelerates ramp for new and early-career talent, and improves commercial effectiveness. You will ensure learning programs are tightly aligned to commercial strategy, transformation priorities, and measurable performance outcomes.
- Develop and execute the commercial learning and development strategy aligned to revenue growth goals, commercial priorities, and transformation roadmaps
- Identify role-based capability gaps (sales, account management, customer success, revenue operations) and translate them into targeted learning journeys, onboarding, and certifications
- Build scalable frameworks for onboarding, role academies, certifications, leadership development, and continuous upskilling; ensure global consistency with appropriate regional flexibility
- Partner with Revenue leadership to embed modern commercial capabilities (e.g., solution selling, strategic account management, digital engagement) into tools, rituals, and performance expectations
- Lead change management for adoption of new tools, behaviors, and methodologies; equip managers to coach and reinforce new ways of working
- Provide people leadership, coaching, and prioritization for the Education team; set clear goals, quality standards, and delivery expectations
- Oversee the design and delivery of engaging learning experiences across modalities (digital learning, workshops, simulations, coaching, and blended programs)
- Design and scale early-career programs that accelerate talent into revenue-producing roles; establish clear development pathways and progression criteria
- Collaborate with HR and Revenue leaders to align early-career programs with workforce planning, succession needs, and long-term capability strategy
- Own commercial learning platforms and operations (e.g., LMS/LXP, content management, assessments, analytics), including governance, content quality, and operational efficiency
- Manage vendor relationships, budgets, and platform compliance in partnership with IT, Legal, and Procurement
- Create and implement AI-enabled learning strategies, including AI literacy, responsible use, and practical AI workflows for commercial roles
- Partner with technology and operations teams to embed AI-enabled learning experiences (personalized learning, adaptive assessments, coaching simulations) where they improve productivity and performance
- Establish metrics that connect learning to outcomes (e.g., ramp time, productivity, pipeline outcomes, win rates, retention); run pilots and iterate based on data and feedback
- Foster a culture of continuous learning through manager enablement, peer learning, and communities of practice; ensure learning is inclusive and accessible
- All employees are required to work from the office a minimum of 2 days per week
What’s In It For You
- Lead a high-visibility, enterprise-impact L&D agenda directly connected to revenue growth and transformation priorities
- Own the strategy, operating model, platforms, and measurement approach for commercial learning
- Build an AI-enabled learning ecosystem that improves speed to competence, manager effectiveness, and scalable coaching
- Partner with senior Revenue leaders to shape capability priorities and embed them in day-to-day execution
- Develop and mentor a multi-disciplinary team delivering global learning experiences