Description:
Health Advisor Team Leader - 12 months Secondment – Crawley
We currently have an exciting opportunity to undertake the role of a 111 Health Advisor Team Leader (111 HATL) for a 12 month secondment in Crawley.
- 12 month secondment
- Full time - 37.5 hours per week
- Shifts include a mixture of days, weekends and lates.
Main duties of the job
As a 111 HATL you will manage a team of Senior Health Advisors, Health Advisors and Service Advisors.
Key Responsibilities Will Include
- Providing real time performance management and helping individuals address problems affecting their performance
- Coaching and guidance to continually improve performance and develop and sustain productive working relationships with colleagues
- The induction of individuals to their role, ensuring new starters have appropriate support through their probationary period and ensuring their objectives are being me
- Being able to interpret and apply data from a variety of sources and make meaningful judgements to support performance management
- Complying with legal requirements, maintaining strict confidentiality to all issues concerned with the service and adhering to requirements of the Data Protection Act 1984, information governance and Caldicott Principles
- The ability to contribute to and manage change
- In order to be considered for this position, you will be experienced in the use of some form of Clinical Decision Support Systems (CDSS) and local decision making protocols.