Housing Manager

Description:

Westmoreland Supported Housing Ltd is seeking a dedicated and experienced Housing Manager to oversee supported housing schemes for vulnerable adults living with mental health conditions and physical disabilities. This full-time remote role, with regional travel across the South of England, is a key leadership position within the organization and offers the opportunity to drive impactful change and promote high-quality, person-centred housing support services.

Key Responsibilities:

• Lead and manage a team of five Housing Officers working across multiple supported housing schemes.

• Oversee tenancy management, ensure safeguarding protocols are upheld, and maintain high standards in housing and property compliance.

• Act as the primary liaison with care providers, local authority partners, and internal stakeholders to ensure cohesive service delivery.

• Promote trauma-informed and person-centred approaches to support tenants in maintaining stable tenancies and achieving better outcomes.

• Lead on service quality, performance improvement, customer satisfaction, and compliance monitoring.

Candidate Requirements:

• Demonstrable experience in managing teams within social or supported housing settings.

• In-depth understanding of UK housing legislation, tenancy law, and safeguarding responsibilities.

• Strong skills in managing complex tenant cases, service improvements, and working collaboratively with external agencies.

• A full UK driving licence and willingness to travel regionally as required.

Benefits:

• Competitive annual salary of £38,422.56

• Annual car allowance of £5,499.96

• Flexible remote working structure

• The opportunity to make a direct impact on the lives of vulnerable adults

• Work with a supportive and values-driven team