Insurance Sales Advisor

Description:

We are looking for a dedicated and driven Insurance Sales Advisor who would like to progress their sales career with us. We offer great working hours - no late evenings or weekend working and a fantastic office location in the city centre. Working as part of an encouraging and lively team environment where we offer lots of rewards and benefits for your hard work and achievements.

The role will be taking care of some inbound as well as making outbound telephone calls to insurance customers including those that have received an insurance quote, but not yet purchased specialist insurance products, handling online quote referrals as well as re-engaging with lapsed customers from previous years and renewal chasers aiming to convert quotes into business.

There is no cold calling involved in the role, all leads are warm and pre-generated

Markel are a global insurance business where we can offer you plenty of career progression opportunities across within the team or across other areas such as claims, underwriting and business development.

If you’re looking to develop your insurance career, then this may be the role for you

What you’ll be doing:
 

• Making outbound calls to customers – handling quotes, renewals, referrals and contacting lapsed customers with a view to converting these into business
• Handling inbound calls from new and existing customers
• Cross selling complementary insurance products
• Quoting, binding, renewing and taking payment for policies
• Answering customer questions over the telephone, live chat and email & following-up outstanding renewals
• Processing online quote referrals as within underwriting authority (new business and renewals)
• Handling mid-term adjustments and issuing renewal invitations and other administrative tasks
   

Our must haves:
 

• You’ll have some previous experience working within a sales, customer service, telesales or telemarketing environment – either face to face or via the telephone
• Experience of working to sales or retention targets would be ideal
• Strong objection handling and negotiating skills as well as the ability to identify and cross sell other suitable products to warm customers
• A confident communicator and have a great customer focused approach
• A drive and enthusiasm for achieving your targets – you will be able to earn monthly commission on achieving team and individual targets along with regular great cash and prize incentives