Internal Account Executive

Description:

Internal Account Executive

Cooper Solutions has been delivering software and digital solutions to the retail automotive industry since 2001 and believe that our people are at the heart of everything we do and strive to create a supportive environment where colleagues can enjoy work, keep learning and make a real difference for our customers.

Are you customer-focused and keen to work for a company who really cares about their people and their customers? If the answer is yes, then Cooper Solutions is the place for you! We are proud and passionate about the customers we support and therefore excellent customer service experience is essential as well as a passion for learning and personal development. You’ll need to be organised, able to multi-task, and have a professional telephone manner.

What You’ll Be Doing
 

• Responding to customer support calls and emails
• Supporting the Account Managers with tasks and projects
• Remote customer training and system implementation
• Month-end reporting
   

What We’re Looking For
 

• Previous experience in a customer service or administrative role, with a genuine customer-focused approach
• Technically competent – confident with core software (e.g. Microsoft Office) and comfortable learning new systems quickly
• Strong organisational and time management skills
• Clear, professional written and verbal communication skills
   

What You Will Get
 

• Generous bonus scheme and company benefits package
• Hybrid working pattern out of our Barford office
• A supportive and collaborative working environment within a top-class business